This is your complete documentation for the three pages that make up the Hassell Auto Body management suite. Everything runs in your browser — no software to install, no apps to update.

The Command Center uses a 6-digit PIN login. Every team member has their own PIN — it's personal to them, not shared. When you open the page you'll see a keypad.

The Command Center is your main hub for everything happening at the shop. Here's what you'll find across the page:

The top-right nav bar has four buttons: 🚗 Enter New Vehicle Current Customer List 🎨 Paint Dept 🔩 Parts Search

The row of cards at the top of the page shows a live count of vehicles in each stage of the repair process. There are 16 stages, in order:

Click any stage card to open a modal showing all vehicles currently in that stage with their RO numbers, estimators, days in shop, and a search box to filter by name, car, plate, or RO.

The Kanban board is the heart of the Command Center. Each column represents a repair stage, and each card represents a vehicle. Every card shows:

Each card shows two time indicators — total days in shop (color-coded orange/red as it ages) and a smaller time in current stage badge below it. "Entered today" shows in green; anything older shows the exact number of days in that stage.

Any vehicle that has been sitting in the same stage for more than 24 hours gets a slow pulsing red glow around its card. This makes stuck jobs impossible to miss when scanning the board.

Click any vehicle card to open its detail modal. From there you can check off the stage checklist, log touch time, review the stage timeline, add notes, update missing parts, toggle the glass/detailing flags, and see any outstanding carryover items from a previous stage.

Each vehicle card has a small icon row under "Days in Shop" that shows which flags are set. The row only appears when at least one flag is active — so a clean card stays clean. There are three icons to know:

The exact same legend sits above the kanban board so anyone scanning the wall knows what each pill means at a glance — no training needed.

Right above the kanban board, two toggle chips control what the board shows:

When a new car comes in, enter it into the system right from the Command Center. The intake form covers everything the estimator needs at drop-off — customer info, vehicle details, insurance, and any special instructions.

Need to fix a typo, update a claim number, correct the mileage, or change the estimator after drop-off? Every field on every vehicle is editable — no retyping an intake, no deleting records. There are two ways to open the edit form:

On any card, look at the line with the RO number — there's a small pencil icon ✏️ next to it. Click the pencil and the edit modal opens pre-filled with everything on file for that car. Quick fix, right from the board.

Open Current Customer List, then use the Edit column on the far right — every row has a pencil button. Use this when you're already triaging customers and want to update info in bulk.

Every successful edit is logged in an Edit Log field on the vehicle's record. Each entry looks like this:

The log stamps the date, time, and initials of whoever made the change (pulled from the estimator last used on that device). Newest entries land at the top, so you can scroll the log any time to see who touched what.

Change an RO Number on an existing car and the same duplicate check from intake runs — if another active vehicle already has that RO, you'll see a red inline error and the save is blocked. The check ignores the record you're editing, so saving a car without changing its RO is never flagged against itself.

Deleting a car is intentionally hard to do by accident. The red 🗑 Delete Vehicle button sits at the bottom-left of the Edit Vehicle modal and only shows up for admin users (Doug and PT). Estimators will not see it.

There are two ways to advance a vehicle to the next stage:

Simply grab the vehicle card on the Kanban board and drag it to the correct column. Quick and easy when you're doing a sweep of the board.

When a vehicle is in the Estimating stage, the stage checklist includes a Job Type dropdown instead of a plain checkbox. Select the correct job type for the repair:

Once a job type is selected, the row turns green and the selection saves directly to the vehicle's record in Airtable. If you reopen the modal later, the previously selected type will already be shown.

Any vehicle that has been sitting in the same stage for more than 24 hours will automatically display a pulsing red glow around its card on the Kanban board.

The glow clears automatically the moment the vehicle is moved to a new stage. No manual action required.

Open any vehicle card and scroll to the bottom of the modal to find the Stage Timeline. It shows a chronological log of every stage the vehicle has passed through — with the exact date, time, and how long it spent in each one.

Stage timestamps are recorded automatically every time a vehicle is moved — by drag and drop or by the Advance button. No manual entry needed.

Open any vehicle card and scroll to the Touch Time section at the bottom of the modal. This is where you log actual labor hours spent on a repair.

The section header shows the cumulative total hours logged across all techs for that vehicle. The 5 most recent entries are listed below it, showing who logged what and when.

Every kanban card shows the assigned estimator as a colored pill — no more old-school dropdown. Click the pill to change who owns the car.

Parts can go missing at any point — at intake, during body work, in QC, or on a supplement. The Missing Parts box is now available on every stage, not just Blueprint, so whoever finds the issue can log it immediately.

Clearing the field and saving removes the wrench icon from the card automatically.

Two quick-toggle flags live on the card modal: 🪟 Glass Job and 🚩 Detailing. Both write to Airtable the moment you toggle them, so everyone on the team sees the same state on any device.

When a car needs windshield or glass work, tick the Glass Job checkbox inside the Reassemble stage section of the card modal. The blue 🪟 icon appears in the card's icon row so the glass tech can spot the flagged cars at a glance.

The detailing flag shows up on the card itself (quick toggle) and inside the Wheel Alignment / Scan-Calibrate stage section of the modal. Use it to mark cars that need detailing before pickup.

The customer list gives you a quick view of every active repair order in the shop — names, vehicles, RO numbers, license plates, contact info, and an edit button on every row.

When you click any stage card in the Pipeline Strip, a popup shows every vehicle currently in that stage. The table includes:

The red scrolling ticker at the top of the Command Center shows every vehicle flagged as a Total Loss. Hover your mouse over any car in the ticker to see a full details card pop up above it — no need to open the vehicle card on the Kanban board.

The tooltip shows the vehicle, license plate, customer name, current stage, color, job type, and estimated value all in one place. Move your mouse away and it disappears.

When a vehicle is in the Estimating stage, the card modal shows two money fields stacked at the top — each with its own Save button and its own change history. This gives Doug's workflow exactly what it needs: book value from the team, insurance expectation from the math.

Below each input, a 📋 Change History list shows every change made to that field — newest first. Each entry shows the new amount, the previous amount it changed from, the estimator's color-coded initials, and the exact date and time. Sale Price and Estimated Value have separate histories so you can see how each number moved independently over time.

Scroll down past the Kanban board to find the Estimator Performance grid. Each estimator gets their own card showing:

Use the date range filter and pay type toggle (Insurance / Self-Pay) to drill into specific timeframes. Check the Compare box on two estimators to put them side by side.

The red chat bubble in the bottom-right corner of the Command Center is your AI Assistant. Click it to open the chat panel.

The Command Center supports two display themes — Dark (default) and Light. You can switch between them at any time without losing any data or refreshing the page.

Look for the small moon 🌙 / sun ☀️ icon button in the top-right navigation bar, just to the left of the Live badge. Click it once to toggle the theme.

For the team launch we kept the Command Center focused on the Kanban pipeline so nothing feels overwhelming on day one. Other sections are visible below the board but intentionally locked — they'll open up as the team gets comfortable with the pipeline workflow.

These three sections are visible on the page but grayed out with a 🔒 Locked pill — the team will see the content behind them but nothing's active yet. Doug approves the timing for each of these to unlock.

The Paint Department page is a dedicated TV display showing only the vehicles currently in the Paint stage. It's designed to run all day on a smart TV mounted in the paint department so the team always knows exactly what's in the queue.

To open it from the Command Center, click the 🎨 Paint Dept button in the top-right nav bar. It opens in a new tab.

Each vehicle in the paint queue gets its own large card displayed in a 3-across grid. Each card shows:

A progress bar at the bottom of each card shows overall checklist completion as a percentage.

At the top of the search bar on the Parts page, there's a Load from Active RO dropdown. This lets you pull vehicle details directly from any open repair order in the shop — no need to type the year, make, and model manually.

The Parts Search page is your one-stop tool for finding used auto parts across 25 different websites at once. Open it from the Command Center using the 🔩 Parts Search button.

Every time you click a site card on the Parts Search page, your search term is automatically copied to your clipboard the moment the site opens. A small toast notification confirms it — something like "Opened Car-Part.com · Search term copied — just paste ⌘V."

This matters because most parts sites don't accept pre-filled search links — they use their own search forms. So rather than retyping the part every time, you click the card, the site opens, and your search term is already on the clipboard ready to paste.

The left side of the Parts Search page has a dedicated AI assistant that knows auto parts inside and out. It's separate from the Command Center AI — this one is specifically for sourcing and fitment questions.

Your conversation stays saved even if you close the tab and come back later — so you never lose a sourcing thread in the middle of a job. When you're done and want a fresh start, hit the Clear Chat button in the top-right of the chat panel.

The right side of the Parts Search page shows all 25 sites organized into five categories. Here's a quick guide to when to use each type:

If you have a parts supplier, local salvage yard, or any other source you use regularly that isn't in the list, you can add it.

Your custom sites are saved in the browser and stay there permanently until you remove them. To remove a site, click the small ✕ button on the card.